Fitness for purpose:
Online banking meets the needs of users because it accessible from any device which has internet access which means you can use the service at any time, thus online banking allows users to bank from the comfort of their own home meaning thee experience is more enjoyable. Online services is effective and useful because many popular businesses provide online websites this means regular customers can purchase they items they are interested in online rather than physically going to the store, thus this then saves the user time which can be then used on different things.